Austin Repatriation is located in Banyule City of Victoria state. On the street of Banksia Street and street number is 190. To communicate or ask something with the place, the Phone number is (03) 9496 5000. You can get more information from their website.
|Address:||190 Banksia St, Heidelberg West VIC 3081, Australia|
|Phone:||(03) 9496 5000|
|Opening hours (Edit)|
|Monday:||Open 24 hours|
|Tuesday:||Open 24 hours|
|Wednesday:||Open 24 hours|
|Thursday:||Open 24 hours|
|Friday:||Open 24 hours|
|Saturday:||Open 24 hours|
|Sunday:||Open 24 hours|
If it wasn't for the nurses - Liz, Vicky, Yvonne, Dianna, Kuwan and Sarah (sorry if I misspelled your names) - and their obvious passion and care for their work, I'd go lower.
Communication and care factor in all other aspects from initial recommendation to being dishcharged - I couldn't even tell if I was properly discharged tbh when I was given a hand written letter by a student physio in the corridor - and no surgeon or dr even followed up with me after my surgery to let me know what had happened despite the surgeon (who's name I don't recall getting since he was not the person I was told would be performing my surgery) who stopped by when I woke up to say he'd be by in the morning to discharge me and let me know. Ended up staying overnight, that was fine. 9am came, initial time given to me for discharge time once it was.confirmed I'd be in overnight, then 10am comes and the nurse tells me she's sorry but they've said they won't make it until sometime between 11am-130pm now. Ok.
3pm comes along, no ones knows what's going on, lots of checking with no outcome, someone walks in and is surprised I've not been seen yet (no idea who this person is) but they also make the off handed comment that they're not sure where they are or what they're doing but they're trying to find her. Who are you trying to find? Who am I waiting for? Keep in mind, I'm not allowed to leave my bed -it's been over 24hrs at this stage- even with my crutches until this person has come to see me except to be pushed by someone else to the toilet.
But again, none of that would have been as much of an issue if someone would've just thought it might be worth keeping the other patients who have organised people to pick them up updated.
Great hospital, fantastic staff very thorough
Fantastic, attentive team. I've just completed surgery via the public health system and was treated like royalty. You are in good hands with the Austin. Thanks everyone.
Austin Repatriation is located in Banyule City of Victoria state. On the street of Banksia Street and street number is 190. To communicate or ask something with the place, the Phone number is (03) 9496 5000.
Austin Health incorporates Austin Hospital, Heidelberg Repatriation Hospital and Royal Talbot Rehabilitation Centre. Heidelberg Repatriation Hospital has a proud heritage of caring for Veterans and War Widows, and over many years areas have been named to reflect this heritage.
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