| Address: | Brendale Ave, Flinders View QLD 4305, Australia |
|---|---|
| Postal code: | 4305 |
| Phone: | (02) 8317 3389 |
| Website: | http://hp.printersupportaustralia.com/ |
| Monday: | 6:00 AM – 7:30 PM |
|---|---|
| Tuesday: | 6:00 AM – 7:30 PM |
| Wednesday: | 6:00 AM – 7:30 PM |
| Thursday: | 6:00 AM – 7:30 PM |
| Friday: | 6:00 AM – 7:30 PM |
| Saturday: | 6:00 AM – 7:30 PM |
| Sunday: | 6:00 AM – 7:30 PM |
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10-05-2021 12:27 AM. Welcome to the HP support communtiy. I understand that you are getting a carriage jam issue on the printer and it shows Event code: 71.02.4A, I am glad to assist you to fix this issue. Check for obstructions in the carriage path to make sure the carriage path is not blocked. With the printer on, disconnect the power cord ...
With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 60 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
It is also possible that the paper is wet due to humidity. Make sure the paper is properly stored and that it is "fanned" before putting it into the printer. 9. Printer is displaying a 79 ...
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Take a lint-free cloth and dump it in distilled water. Gently wipe the contacts on the cartridge and carriage to remove any dirt or residue. Wait 10 minutes for the contacts to dry, and then replace the cartridge and make sure it clicks securely into the designated slot. Turn on the printer and keep on working. Ink out.
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